Contact Us
Most questions are answered fastest from the order itself, because it reaches the vendor who shipped your part. Start here.
An order you placed
Tracking, a delayed delivery, or a part that arrived wrong or damaged.
Open My Orders →A return or refund
Start the return from the order itself — it reaches the right vendor straight away.
Read the returns policy →Selling on the marketplace
Applying as a vendor, commission, payouts or listing rules.
Become a vendor →Email us
Buyers: support@genuineautopartsusa.com
Vendors: vendors@genuineautopartsusa.com
We reply within one business day. Include your order number if you have one — it saves a round trip.